Revised: 12 June 2023
About Medsafe
Contacting Us
| Medsafe | |
|---|---|
| Postal address: | Medsafe New Zealand Medicines and Medical Devices Safety Authority PO Box 5013 Wellington 6140 |
| Street/Courier address: | Medsafe Ministry of Health Ground Floor Reception 133 Molesworth Street Thorndon Wellington 6011 |
| Telephone: | (04) 496 2000 |
| Internet address: | www.medsafe.govt.nz |
| For general enquiries or feedback: | askmedsafe@health.govt.nz |
| For general medicine application queries: | medsafeapplications@health.govt.nz |
| For medical device or WAND related queries: | devices@health.govt.nz |
| For product complaints or to contact the Product Safety Team: | recalls@health.govt.nz |
| For committee queries: | committees@health.govt.nz |
| For medicine safety: | medsafeadrquery@health.govt.nz |
| For clinical trial queries: | askmedsafe@health.govt.nz |
| For dietary supplement queries: | dietarysupplements@health.govt.nz |
| For importing queries: | medclearance@health.govt.nz |
| For Good Manufacturing Practice queries: | GMP@health.govt.nz |
| For datasheets and cmi: | datasheet.cmi@health.govt.nz |
| For media queries: | media@health.govt.nz |
| For section 29 and unapproved medicine queries: | section29@health.govt.nz |
| For medicine control queries: | medicinescontrol@health.govt.nz |
| For invoice remittance: | receivables@health.govt.nz |
| For EFT Setup: | eft@health.govt.nz |
| For COVID-19 response queries | customerservice@health.govt.nz |
| Investigation and Enforcement Team | |
| Postal address: | Medsafe PO Box 7772 Victoria Street West Auckland 1142 |
| Email: | medclearance@health.govt.nz |





