Published: 10 October 2023

About Medsafe

Notice of Medsafe Office Closure Christmas/New Year 2023/2024

Medsafe will close for Christmas/New Year at 5.00 pm on Friday 22 December 2023 and will re-open Monday 8 January 2024.

In case of an emergency or urgent recalls and border clearance queries during this period, please email Medsafe at recalls@health.govt.nz.

For urgent Medicines Control queries, please email medicinescontrol@health.govt.nz.

For all other urgent queries contact askmedsafe@health.govt.nz.

Medsafe application close-off dates

Changed Medicine Notifications (CMNs) and Self-Assessable Changed Medicine Notifications (SACNs) received before Monday 18 December 2023 will be acknowledged and invoiced in 2023. CMNs and SACNs received after this date will be acknowledged and invoiced once financial processing recommences on Monday 8 January 2024.

Complete New Medicine Applications (NMAs) received before Monday 4 December 2023 will be acknowledged and invoiced before the office closes. NMAs received after this date will be acknowledged and invoiced once financial processing recommences in the New Year.

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