Published: 3 November 2020

About Medsafe

Notice of Medsafe Office Closure Christmas/New Year 2020/2021

Medsafe will close for Christmas and New Year at 5.00 pm on Tuesday 22 December 2020 and will reopen on Monday 11 January 2021.

For urgent recalls, medicines supply issues and border clearance queries, please email the appropriate Medsafe inbox. All inboxes will be monitored regularly.

For Medicines Control queries, please email: medicinescontrol@health.govt.nz

For all other urgent matters, please call +64 4 819 6800 and leave a message. Messages will be cleared regularly.

Medicine application close-off dates

Changed Medicine Notifications (CMNs) and Self-Assessable Changed Medicine Notifications (SACNs) received before 5.00pm Wednesday 16 December 2020 will be acknowledged and invoiced in 2020. CMNs and SACNs received after 16 December will be acknowledged and invoiced once financial processing recommences on Monday 11 January 2021.

Complete New Medicine Applications (NMAs) received before 5.00 pm on Monday 7 December 2020 will be acknowledged and invoiced in 2020. NMAs received after 7 December will be acknowledged and invoiced once financial processing recommences on Monday 11 January in 2021.