Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 37180 |
| Brand Name: | [MDR] Azurion |
| Model: | Philips Azurion R3.1 Systems |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | The manufacturer has become aware of an anomaly with the Philips Azurion R3.1 Systems. Issue 1 - System remains in continuous restart mode after the start-up Due to a software issue, the License Manager – which verifies installed licenses and enables optional functionality in the Azurion system based on the available licenses – expands the Windows registry database at every system start or restart. Issue 2 - Longitudinal Position Error – Applicable only to Azurion systems with Poly-G3 frontal stand When requesting a movement of the frontal stand in longitudinal direction, the Azurion system may detect a mismatch between the expected longitudinal (set-) position and the measured (actual) position of the stand. This mismatch is caused by a glitch in the longitudinal position value provided by the position sensing potentiometer. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 3/8/2026 |
