Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:37077
Brand Name:EBVP3 EntericBio Viral Panel 3, molecular, 120 tests
Model:Affected lot number - 25878
Affected:Additional (lot # 26610 and 26644)
Software version:
Recalling Organisation:Ngaio Diagnostics Ltd
81 Halifax Street East
NELSON
Contact Information:
Manufacturer:Serosep Limited
Issue:A manufacturing operator error was identified during packaging of the EntericBio® Viral Panel pouches, the operator did not follow the approved Standard Operating Procedure (SOP), resulting in pouches not being fully heat sealed. This led to incomplete package seals. The issue was identified as an operator error due to non-compliance with the established manufacturing procedure.
The risk is that the pouches are not fully heal sealed causing invalid results and increase number of IAC failures.
Recall action type:Recall
Recall action:Product to be returned to supplier
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:15/7/2026
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