Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36991
Brand Name:Trilogy EVO
Model:Trilogy Evo O2 - Product Identifier: IN2100X15B
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Respironics Inc
Issue:The manufacturer has observed that, in certain circumstances, a Trilogy Evo Platform ventilator may experience one of two conditions during or following a software installation attempt:
· The software installation may not complete successfully, resulting in the device remaining operational on the previously installed software version,
· The device may display a Value Missing screen, become unresponsive, or enter a Ventilator Inoperative condition.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:2/7/2026
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