Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36905
Brand Name:Avalon Fetal Monitors
Model:Philips Avalon FM20 Fetal Monitor M2702A, Avalon FM30 Fetal Monitor M2703A
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medizin Systeme Boblingen GmbH
Issue:The manufacturer has identified that the Avalon Speaker Assembly cable contacts were inserted, rotated 180° relative to the orientation specified. The reversed contacts in the Connector-Housing cause the locking nose to fail to engage the Connector Socket, which permits the cables to be pulled out of the housing and increases the risk of intermittent or permanent loss of speaker output. If users do not routinely have fetal heart rate tones enabled, it may take longer for a speaker malfunction to be identified prior to the occurrence of harm. If audible fetal heart rate tones are enabled, this provides an opportunity to identify the problem promptly.
Recall action type:Correction
Recall action:Product to be exchanged
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:18/6/2026
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