Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36877 |
| Brand Name: | Radiography 7000 M |
| Model: | Model number - 712010 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems DMC GmbH |
| Issue: | The manufacturer has identified additional software problems that may impact clinical workflow. (1) Unintended Backward Movement: The manufacturer has become aware that the Radiography 7000 M system may continue to move a short distance after releasing the drive handle while reversing. This issue only occurs if the drive handle is released before the system comes to a full stop. (2) Detector Pairing Issue: When the Radiography 7000 M system clock is changed or restored (due to day light saving or after reinstalling software), there is a potential for the console user interface and tube control handle (TCH) user interface to incorrectly show a previously paired detector as connected. (3) Dose value not displayed after an exposure (eDAP): Following a system reboot, the electronic Dose Area Product (eDAP) module intermittently fails to initialize, resulting in missing dose values for exposures recorded by the system. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 10/6/2026 |
