Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36870 |
| Brand Name: | Angiographic X-Ray Allura Xper FD20 |
| Model: | Allura Xper FD20 - Model - 722012 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Brand Name: | MultiDiagnost-Eleva systems |
| Model: | MultiDiagnost Eleva with Flat Detector - Model - 708038 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | The manufacturer has observed occurrences in which the hand switch button, used for activating exposure from the control room, did not fully release after being pressed due to mechanical resistance within the button mechanism. The manufacturer has observed occurrences in which the hand switch button, used for activating exposure from the control room, did not fully release after being pressed due to mechanical resistance within the button mechanism. The hand switch has three mechanical positions: 1) Neutral – the button is not pressed. 2) Prepare – the button is partially pressed (first actuation point), during which the system enters a preparation phase for exposure imaging. During this phase, imaging functionality is not available. 3) Expose – the button is fully pressed (second actuation point), activates exposure imaging. |
| Recall action type: | Correction |
| Recall action: | Product to be exchanged |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 8/6/2026 |
