Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36835
Brand Name:Xray fluoro angio stationary digital
Model:ARTIS icono floor, ARTIS icono biplane, ARTIS icono ceiling delivered with software version VE40A and VE40B
Affected:Catalogue - 11327600, 11328100, 11327700
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue:The manufacturer has identified that in rare situations, after increasing the detector lift height to its maximum or minimum, the system may lose its movement capability. A reboot may not reestablish movement control. This failure can be resolved only by qualified service personnel.
If this problem occurs, the system will report a failure of movement control and request a service call. It will not be possible
to move the stand other than by emergency salvage procedures. Manual unmotorised table movements as well as fluoroscopy and
acquisition will be still available. This may result in a situation where it is necessary to cancel the clinical procedure or to
continue or begin the procedure on an alternative system.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:22/5/2026
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