Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36833
Brand Name:CASE v7.0 Cardiac Testing Systems
Model:CASETM v7– Thermal Printer Assembly - product code - SU3
Affected:
Software version:
Recalling Organisation:GE Healthcare Limited
Level 7, Vero Centre
48 Shortland St
Auckland 1010
Contact Information:0800 659 465
Manufacturer:GE Medical Systems Information Technologies Inc
Issue:The manufacturer has become aware of a potential for electrical sparking at the printer head of CASE v7 Systems. In the unlikely situation that the Electrostatic Discharge (ESD) printer brush becomes dislodged, electrical sparking at the printer head can result in charring or discoloration of the thermal printer paper. In rare cases, ignition of the paper could result in serious thermal injury.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:22/5/2026
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