Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36822
Brand Name:DIA - Carelink Connect and MiniMed Mobile Apps
Model:
Affected:
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:Medtronic MiniMed
Issue:The manufacturer is contacting customers regarding MiniMed Mobile App for Android (software version 3.2.0). An issue has been identified where the app may disconnect from the pump. To resolve this, customers are advised to update their MiniMed Mobile App to the latest available version (3.2.1 or later) if they have not already done so.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:21/5/2026
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