Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36771
Brand Name:Philips Allura and Azurion Systems
Model:Azurion 7 B20, Azurion 7 M12, Azurion 7 M20
Affected:Models number - 722068, 722078, 722079
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:The manufacturer identified that the deaeration hose in CU3101 X-ray tube cooling units (manufactured February 2016–May 2020) may degrade over time, leading to oil leakage and reduced cooling performance. If oil flow drops below a threshold, the system automatically switches to low-dose fluoroscopy with a tube cooler error message, which cannot be resolved by restarting. Leaked oil is usually contained within the system, but in rare cases may escape, contact hot surfaces, and generate fumes that can activate environmental detection systems.
Recall action type:Correction
Recall action:Product to be exchanged
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:4/5/2026
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