Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36749 |
| Brand Name: | Sphygmomanometer |
| Model: | Connex Spot Monitor (CSM) devices using the Welch Allyn Service Tool |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Universal Specialities Ltd trading as USL Medical 494 Rosebank Road Avondale AUCKLAND 1026 |
| Contact Information: | 09 829 0595 |
| Manufacturer: | Welch Allyn Inc |
| Issue: | The manufacturer has identified that Connex Spot Monitor devices may show false leak-test failures during blood pressure calibration when using Welch Allyn Service Tool software version 1.11 or earlier. This occurs during the leak-test step of the calibration process and can cause the overall calibration to fail. The manufacturer has released Welch Allyn Service Tool version 1.11.2 to fix this issue, and customers are advised to download and install the updated software. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 24/4/2026 |
