Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36715 |
| Brand Name: | CN - SynchroMed Clinician Application A810 |
| Model: | Multiple GTIN numbers |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Medtronic New Zealand Limited Unit 16 Mezzanine Level 5 Gloucester Park Road Onehunga AUCKLAND |
| Contact Information: | 0800 377 807 |
| Manufacturer: | Medtronic Inc |
| Issue: | The manufacturerhas identified a software problem related to the Flex Infusion Mode in the SynchroMed A810 Clinician Programmer (CP) Software application (app) version 1.x and 2.x, used for the Model 8637 SynchroMed II and Model 8667 SynchroMed III Infusion pumps. When using the A810 Clinician Programmer app in Flex Infusion Mode, infusion steps should automatically display in chronological order. In rare cases, steps may appear out of order, preventing the Flex Infusion schedule from being delivered as intended or at all. Although the base rate continues to deliver correctly, missed flex steps may result in underinfusion. Upon the next interrogation, the app will display a warning that the infusion settings are invalid and prompt re-entry of the schedule. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 7/4/2026 |
