Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36710 |
| Brand Name: | Ivoclar Vivadent Ltd - 3 Shape Trios 6 |
| Model: | TRIOS 6 intraoral scanner |
| Affected: | Serial number - 1ld2519l01122b, 1ld2519l01128b, 1ld2522l01099b |
| Software version: | |
| Recalling Organisation: | Ivoclar Vivadent Ltd 12 Omega Street Albany AUCKLAND |
| Contact Information: | |
| Manufacturer: | 3Shape Trios A/S |
| Issue: | As part of ongoing optimization of TRIOS Dx Plus proximal caries visualization, the manufacturer has determined that some TRIOS 6 scanners may benefit from a hardware upgrade to ensure the best possible TRIOS Dx Plus experience. This is a proactive upgrade initiative and is unrelated to scanning performance outside the use of proximal caries visualization in Dx Plus. |
| Recall action type: | Correction |
| Recall action: | Product to be exchanged |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 2/4/2026 |
