Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36701 |
| Brand Name: | ARTIS pheno and ARTIS icono systems |
| Model: | Catalogue numbers - 11328100, 10849000, 11327700, 11327600 |
| Affected: | ARTIS pheno, ARTIS icono with VE30B and VE40B |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The manufacturer has identified that the ARTIS pheno, ARTIS icono with VE30B and VE40B – Incorrectly Reported DAP value. During examination, the system may show sporadically: 1. that zero dose is administered to the patient. This sporadic behavior is only shown in fluoroscopy and/or acquisitions with one (single) frame. The dose reported is "0", but dose is actually administered to the patient. OR 2. that a major increase in the dose administered to the patient. The dose reported is significantly higher than the dose actually administered to the patient. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 30/3/2026 |
