Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36699
Brand Name:Battery Pack
Model:Cochlear implant system battery pack
Affected:Model numbers - CI-5501-110; CI-5501-120; CI-5501-130; CI-5501-140; CI-5501-150; CI-5501-190; CI-5501-240; CI-5501-250; CI-5501-260; CI-5501-270; CI-5501-280
Software version:
Recalling Organisation:Sonova New Zealand (Wholesale) Limited
Level 2, Chester Building
28 Warehouse Way
Northcote
Auckland 0627
Contact Information:
Manufacturer:Advanced Bionics LLC
Issue:The manufacturer has identified that the non-tamperproof battery door does not require the use of a tool to replace the button batteries and therefore could allow unintended access to the button cell batteries within the battery compartment.
Button cell batteries and other small parts may be swallowed, breathed into the airway, or inserted into the nose or ears.
These events can result in:
Choking or blocked airway.
Serious internal injury if breathed into the airway or ingested.
Burns or other injury if inserted into the nose or ears.
Recall action type:Recall
Recall action:Product to be destroyed
Level of recall:Healthcare Professional
Date Commenced:31/3/2026
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