Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36676
Brand Name:Atellica CH Creatine Kinase
Model:Serial number - 11097640
Affected:Lot numbers - 252591, 252602, 252612
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:The manufacturer has confirmed, through investigation of customer complaints, the potential for falsely elevated patient, quality control (QC), and/or calibrator results when using Atellica CH Creatine Kinase (CK_L) lot numbers 252591, 252602 and 252612 on the Atellica CH and Atellica CI Analyzers. This problem may be observed with both serum and plasma sample types. QC results may or may not detect the problem. the manufacturer is actively investigating the root cause of this problem.
Recall action type:Recall
Recall action:Product to be destroyed
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:20/3/2026
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