Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36675 |
| Brand Name: | Spectral CT, IQon Spectral CT, Brilliance iCT, Brilliannce iCT Upgrade |
| Model: | Spectral CT |
| Affected: | Product code 728333 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Brand Name: | Philips Spectral CT 7500 Systems |
| Model: | Philips Spectral CT 7500 systems |
| Affected: | Product code 728333 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | The affected cables supply power from the Power Supply Unit to the DCDC board and then to the Detector Measurement System. Due to insufficient crimping, the cable connections can develop increased electrical resistance, which may lead to system failures and render the unit unusable until repairs are completed. During a scan, this issue may cause the scan to stop unexpectedly, generate the error code S_DMC_MODULE_VOLTAGE_OUT_OF_SPEC, or produce degraded image quality or image artifacts. In some cases, a patient re-scan may be required. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 20/3/2026 |
