Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36641 |
| Brand Name: | Efficia DFM100, HeartStart Intrepid |
| Model: | Efficia DFM100 devices with software revision 2.00.33 installed |
| Affected: | Boot-Up Failure with SW 2.00.33 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Goldway (Shenzhen) Industrial Inc |
| Issue: | The manufacturer has identified a potential safety issue with the Efficia DFM100 Defibrillator/Monitor running software version 2.00.33. Affected devices may fail to complete their boot-up sequence. This can occur either: during manual boot-up when the knob is turned to AED, Manual, or Pacer mode, or during a self-test when the device is powered off and connected to any power source. Instead of fully booting, the device may repeatedly display the splash screen and will not become available for clinical use. This condition is indicated to the user by a solid red X shown in the Ready For Use (RFU) indicator. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 10/3/2026 |
