Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36605
Brand Name:VITROS Chemistry Products Mg Slides
Model:Catalog number - 825 5093 - 60-Slide Cartridges 192 1204 - 18-Slide Cartridges
Affected:All in-date and future lots
Software version:
Recalling Organisation:Ortho-Clinical Diagnostics
c/o Quigg Partners
Level 7, 36 Brandon Street
Wellington 6011
Contact Information:0800 402 899
Manufacturer:Ortho-Clinical Diagnostics Inc
Issue:The manufacturer became aware of the problem through customer complaints. The VITROS Mg Slides Instructions For Use (IFU) states an On-analyzer stability of = 2 weeks, when the VITROS System is turned on; however, investigation has determined that VITROS Mg Slides results may experience a negative drift outside acceptable limits (greater than 2 within-lab Standard Deviations (WLSD)) sooner than 2 weeks, when cartridges are stored on the VITROS System. This problem affects all current in-date and future lots of VITROS Mg Slides.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:2/3/2026
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