Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36561 |
| Brand Name: | Mobile Digital X Ray System |
| Model: | Philips MobileDiagnost wDR |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems DMC GmbH |
| Issue: | If excessive liquid is used during cleaning of the MobileDiagnost wDR system, fluid can enter the handgrip button edges and cause corrosion or an electrical short at the overlay connector. This may result in unintended slow movement of the system (20 cm/s), controlled by the four handgrip motion buttons. At this low speed, users or bystanders can easily move away, and the system can be stopped using the Emergency Stop button. The issue resolves once the liquid dries. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 17/2/2026 |
