Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36554
Brand Name:Mindray BeneHeart C series AED
Model:BeneHeart C-Series Automated External Defibrillator
Affected:
Software version:
Recalling Organisation:Connected Healthcare Systems
6C Jack Conway Ave
Manukau
Auckland 2104
Contact Information:
Manufacturer:Shenzhen Mindray Biomedical Electronics Co Ltd
Issue:The operator's manual is being updated to help users better understand the impact of the Wi-Fi/cellular settings on battery life. Details of the modifications are as follows:
When the equipment is configured with the Wi-Fi/cellular module, it automatically sends self-test reports at preset intervals by default, which consumes battery power. Information has been updated in the manual to remind users that incorrect configuration of the wireless network would cause extra power consumption. Low battery power may cause the device to fail to power on, delaying therapy.
Recall action type:Correction
Recall action:Instructions for use to be updated
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:20/2/2026
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