Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36554 |
| Brand Name: | Mindray BeneHeart C series AED |
| Model: | BeneHeart C-Series Automated External Defibrillator |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Connected Healthcare Systems 6C Jack Conway Ave Manukau Auckland 2104 |
| Contact Information: | |
| Manufacturer: | Shenzhen Mindray Biomedical Electronics Co Ltd |
| Issue: | The operator's manual is being updated to help users better understand the impact of the Wi-Fi/cellular settings on battery life. Details of the modifications are as follows: When the equipment is configured with the Wi-Fi/cellular module, it automatically sends self-test reports at preset intervals by default, which consumes battery power. Information has been updated in the manual to remind users that incorrect configuration of the wireless network would cause extra power consumption. Low battery power may cause the device to fail to power on, delaying therapy. |
| Recall action type: | Correction |
| Recall action: | Instructions for use to be updated |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 20/2/2026 |





