Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36502 |
| Brand Name: | Osia Fitting Software 2 |
| Model: | Cochlear Osia Fitting Software 2 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Cochlear NZ Limited C/- KPMG 18 Viaduct Harbour Ave Auckland 1010 |
| Contact Information: | |
| Manufacturer: | Cochlear Ltd (Australia) |
| Brand Name: | Baha fitting software |
| Model: | Baha Fitting Software |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Cochlear NZ Limited C/- KPMG 18 Viaduct Harbour Ave Auckland 1010 |
| Contact Information: | |
| Manufacturer: | Cochlear Bone Anchored Solutions AB |
| Issue: | Following a change to a licence validation step by a third-party partner, since January 19, 2026, some clinicians have been prevented from opening the software and so were unable complete fitting or programming sessions. The specific versions impacted are: · Osia Fitting Software version 2.1.6, 2.1.5 and 2.1.4 · Baha Fitting Software version 6.1.9 and 6.1.8 This issue does not impact the safety or clinical performance of the software; however, this can cause disruption to scheduled appointments and the programming of devices for patients. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 27/1/2026 |
