Database updated: 3 July 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Medicine
Medsafe Reference:24425
Brand Name:Serum eye drops
Dose Form/Strength:Eye drops, solution
Affected:
Recalling Organisation:New Zealand Blood and Organ Service (NZBS)
71 Great South Road
Epsom
Auckland
Contact Information:
Manufacturer:New Zealand Blood and Organ Service (NZBS)
Issue:In the last month NZBS has had reports from patients that the glass droppers have broken at the dropper tip. The droppers are from the same batch and the defect may be identified by patients prior to use. NZBS has contacted all affected patients and is recalling the product.
Recall action type:Recall
Recall action:Recall
Level of recall:Public Recall
Date Commenced:18/4/2019
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