Database updated: 15 April 2024

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:19125
Brand Name:JCM Compact Base for Neptune and Triton wheelchairs
Model:Compact Base
Affected:All units
Software version:
Recalling Organisation:Medifab Limited
24 Detroit Drive
Izone Business Hub
Rolleston 7675
Contact Information:0800 543 343
Manufacturer:JCM Seating Solutions Ltd
Issue:JCM has received reports of isolated incidents involving the instability of the Compact Base when used in certain conditions. Whilst the Compact Base design in itself is structurally sound and has no mechanical issue, the following guidelines have been revised for safe use:
* The Compact Base should be used with the Neptune Size 1 and Triton Size 0 chairs only
* Maximum user weight to Compact Base should not exceed 40kg.
* Any seating system larger than the Neptune Size 1 and Triton Size 0 should be used with a Multi Height & Tilt Base or other approved JCM base/wheelchair base to ensure complete stability.
Recall action type:Correction
Recall action:Instructions for use to be updated
Level of recall:Healthcare Professional
Date Commenced:15/9/2015
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