Database updated: 31 January 2025
Safety Information
Medsafe Online Recall Database
Detail of Recall
Type of Product: | Device |
Medsafe Reference: | 19125 |
Brand Name: | JCM Compact Base for Neptune and Triton wheelchairs |
Model: | Compact Base |
Affected: | All units |
Software version: | |
Recalling Organisation: | Medifab Limited 24 Detroit Drive Izone Business Hub Rolleston 7675 |
Contact Information: | 0800 543 343 |
Manufacturer: | JCM Seating Solutions Ltd |
Issue: | JCM has received reports of isolated incidents involving the instability of the Compact Base when used in certain conditions. Whilst the Compact Base design in itself is structurally sound and has no mechanical issue, the following guidelines have been revised for safe use: * The Compact Base should be used with the Neptune Size 1 and Triton Size 0 chairs only * Maximum user weight to Compact Base should not exceed 40kg. * Any seating system larger than the Neptune Size 1 and Triton Size 0 should be used with a Multi Height & Tilt Base or other approved JCM base/wheelchair base to ensure complete stability. |
Recall action type: | Correction |
Recall action: | Instructions for use to be updated |
Level of recall: | Healthcare Professional |
Date Commenced: | 15/9/2015 |