Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:37758
Brand Name:Philips Allura Xper FD Angiographic X-Ray
Model:Philips Allura Xper R8.1.x and R8.2.x systems with FlexVision monitor
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:The manufacturer has identified a software issue that may cause the FlexVision software application to become unresponsive during clinical use. When this occurs, the FlexVision monitor may either:
· turn blank and no longer display live images or other information shown on the FlexVision monitor; or
· freeze on the last displayed screen and no longer update live images or other information shown on the FlexVision Monitor.
A cold system restart is required to restore normal FlexVision display functionality.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:21/10/2026
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