Database updated: 19 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:37690
Brand Name:Atellica CH and Atellica CI Analysers
Model:Atellica CH HDL Cholesterol (HDLC) and Atellica CH Total Protein_2 (TP_2)
Affected:Material Number - 11537213 and 11537228 All Lots
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:The manufacturer has confirmed via complaints the potential for reagent carryover on the Atellica CH and Atellica CI Analysers. If carryover occurs, it may affect patient samples, quality control (QC), and/or calibrator results.
For the Atellica CH Analyzer:
· Carryover from Atellica CH HDL Cholesterol (HDLC) may cause falsely elevated Atellica CH Enzymatic Haemoglobin A1c (A1c_E, A1c_H) results.

For the Atellica CI Analyzer:
· Carryover from Atellica CH HDL Cholesterol (HDLC) may cause falsely elevated Atellica CH Enzymatic Haemoglobin A1c (A1c_E) results.

· Carryover from Atellica CH Total Protein (TP_2) may cause falsely depressed Atellica CH Direct Bilirubin 2 (DBil_2) results. This interaction does not occur on the Atellica CH Analyzer.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:12/10/2026
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