Database updated: 19 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:37688
Brand Name:[MDR]Philips Radiography 7000 M system
Model:Philips Radiography 7000 M system (Model 712010)
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Issue:The manufacturer has become aware of a potential safety issue impacting the Radiography 7000 M system (Model 712010). The issue may occur with the Radiography 7000 M system immediately after an exposure, causing the drive function to fail and preventing repositioning of the system. The system may remain stationary instead of driving upon activation of the handlebar. The issue is intermittent and has been observed during routine mobile radiography use.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:8/10/2026
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