Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 37635 |
| Brand Name: | CRHF - CareLink SmartSync Device Manager System |
| Model: | Software Update Available: CareLink™ SmartSync™ Device Manager |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Medtronic New Zealand Limited Unit 16 Mezzanine Level 5 Gloucester Park Road Onehunga AUCKLAND |
| Contact Information: | 0800 377 807 |
| Manufacturer: | Medtronic Inc |
| Brand Name: | CRHF - Virtual Express Patient Connector |
| Model: | CareLink™ SmartSync™ Micra VR2/AV2 Application software D00U022 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Medtronic New Zealand Limited Unit 16 Mezzanine Level 5 Gloucester Park Road Onehunga AUCKLAND |
| Contact Information: | 0800 377 807 |
| Manufacturer: | Medtronic Inc |
| Issue: | A software update (version 4.13.2 or higher) for the CareLink™ SmartSync™ Device Manager (SmartSync) is now available. This SmartSync update eliminates the potential for an inaccurately displayed longevity estimate on Micra VR2/AV2 software screens. Device performance, including battery voltage and longevity, remain unaffected. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Healthcare Professional |
| Date Commenced: | 25/9/2026 |
