Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:37627
Brand Name:cobas® c 303
Model:
Affected:Multiple serial numbers
Software version:
Recalling Organisation:Roche Diagnostics (NZ) Ltd
15 Rakino Way
Mt Wellington
AUCKLAND 1644
Contact Information:0800 363 622
Manufacturer:Roche Diagnostics GmbH
Issue:The manufacturer has received complaints where vacuum tubing of the cell rinse unit of the cobas® c 303 analytical unitprematurely deteriorated. Investigations confirmed the issue. In the event of small pinholes or cracks, no clearimpact on analytical performance was identified. However, in case of tubing rupture, the following can occur as aresult of the issue:
1. Undetected leakage: Fluid may drip into random reaction cells.
2. Result impact: Increased risk of erroneous patient and QC results.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:24/9/2026
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