Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:37529
Brand Name:[MDR] Spectral CT, IQon Spectral CT, Brilliance iCT, Brilliannce iCT Upgrade
Model:Product code: 738333 Spectral CT
Affected:Software version - V5.0.x, V5.2.x, V5.4.x
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Brand Name:BEST CT Systems
Model:Product code: 738333 Spectral CT
Affected:Software version - V5.0.x, V5.2.x, V5.4.x
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:The manufacturer has identified 24 software issues that may affect certain Spectral CT systems. Affected customers will be contacted to arrange installation of the necessary software update to resolve these issues.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:14/9/2026
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