Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:37523
Brand Name:[MDR] Spectral CT, IQon Spectral CT, Brilliance iCT, Brilliannce iCT Upgrade
Model:Philips Spectral CT with software version V5.0, V5.2, or V5.4
Affected:Product code: 728333
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Brand Name:BEST CT Systems
Model:Philips Spectral CT with software version V5.0, V5.2, or V5.4
Affected:Product code: 728333
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:Philips has identified software issues that may affect the safety and performance of certain CT systems:
1. Image artefacts at 80 kVp: Hyperdense, hypodense, or other image quality artefacts may occur during 80 kVp scans.
2. Image artefacts in off-centre brain scans: Brain scans performed with the head positioned off-centre may exhibit image artefacts in the bone-brain area.
3. Incorrect slice thickness with EFOV: Images reconstructed using an extended field of view (EFOV) may have an actual slice thickness different from the displayed value.
4. Unexpected couch movement: During continuous CT scans, the couch may move to a previous acquisition position under certain circumstances. 5. Unexpected rotor rotation during servicing: Following a tube alignment calibration failure, the rotor may automatically rotate if the gantry air supply is not disconnected as instructed.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:10/9/2026
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