Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:37399
Brand Name:Atellica CH Revised C-Reactive Protein (RCRP)
Model:
Affected:All Lots
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:The manufacturer has confirmed through the investigation of customer complaints the potential for falsely elevated results when the Atellica CH Revised C-Reactive Protein (RCRP) assay is used on the Atellica CH and Atellica CI analyzers. A small subset of samples may reproducibly generate one of the following outcomes:
1. A falsely elevated, reportable result.
2. An initial falsely elevated result above the measuring interval (>25.00 mg/dL or >250.0 mg/L), followed by a 5X auto-diluted result that is inconsistent with the initial result. In this scenario, the auto-diluted result is non-reportable and flagged with Conc Error or < Measuring Interval.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:28/8/2026
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