Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 37343 |
| Brand Name: | Neoss 51240 Neoss® Guide - Implant Inserter, NP, Narrow |
| Model: | Catalogue number: 51240; Batch 200674 - date of manufacture: 2026-07-27 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Neoss Australia Pty Ltd (NZ) 33 Kowhai Street Hamilton Lake Hamilton 3204 |
| Contact Information: | 021 464 344 |
| Manufacturer: | Neoss AB |
| Issue: | The has identified that the guide inserters were produced with incorrect laser marking. The physical product is showing 'S SP'. The correct platform is identified on the product label: 'N NP'. The defect is limited to laser marking only and does not affect the functional characteristics of the device, safety or performance of the instrument if used as intended. The marking is used for device identification only. Based on the technical assessment (CAD/CAM simulation), an NP inserter cannot engage with an SP implant and will rotate in the SP implant. The incorrect laser marking could potentially cause the user to incorrectly identify the instrument and select an NP inserter for use with an SP implant. |
| Recall action type: | Recall |
| Recall action: | Product to be returned to supplier |
| Level of recall: | Healthcare Professional |
| Date Commenced: | 24/8/2026 |
