Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:37332
Brand Name:Palacos with Gentamicin
Model:For PALACOS® R+G pro 80, For PALACOS® MV+G pro 80:
Affected: Catalogue number: 5081289, 5081291
Software version:
Recalling Organisation:DBM Medical Limited
363c East Tamaki Road
East Tamaki
Auckland 2013
Contact Information:
Manufacturer:Heraeus Medical GmbH
Brand Name:Palacos Pro
Model:For PALACOS® R+G pro 40
Affected:Catalogue number: 5081288
Software version:
Recalling Organisation:Orthomed NZ Ltd
8/3 Settlers Crescent
Ferrymead
Christchurch 8081
Contact Information:
Manufacturer:Heraeus Medical GmbH
Issue:There have been isolated cases of monomer liquid leaking from the pro system. Assessments carried out to date have shown that the system can continue to be used as intended. However, if the product does leak, the system will need to be discarded and an alternate
product used.
If the product leaks, it cannot be entirely ruled out that users may come into contact with monomer liquid whilst handling the product. In the event of eye contact, there is a risk of temporary irritation, redness, a burning sensation or other local symptoms,which may require medical attention.
Eye protection control information is already part of the PALACOS and COPAL pro safety data sheets. Nevertheless, the manufacturer has decided to expand the safety precautions as an additional layer of protection in the Instructions for Use.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:20/8/2026
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