Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36941
Brand Name:[MDR] Radiography 7000 M
Model: Radiography 7000 M - REF number: 712010
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Issue:The company had been aware that when the Radiography 7000 M system is powered ON and connected to facility electrical mains for charging, it is possible the facility circuit breaker may be interrupted and prevent system charging. This problem may occur when facilities have Residual Current Detection (RCD) installed on electrical mains supply and have 30mA circuit breaker.

This problem occurs during charging and not during clinical use.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:26/6/2026
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