Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:36587
Brand Name:Atellica CH Enzymatic Hemoglobin A1c (A1c_E)
Model:
Affected:Material number - 11097536 / All lots
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:The manufacturer has identified a potential issue where Atellica CH Enzymatic Hemoglobin A1c results may be depressed when the Atellica CH Revised C-Reactive Protein assay is run on the same analyzer.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:25/2/2026
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