Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36547 |
| Brand Name: | Azurion |
| Model: | Philips Azurion R2.1.10 and 2.2.10 Systems |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Brand Name: | Angiographic X-Ray |
| Model: | Philips Azurion R2.1.10 and 2.2.10 Systems. |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | The manufacturer has identified six software problems affecting Azurion R2.1.10 and R.2.10 systems that may result in loss of imaging (Xray) functionality, and/or loss of motorised movement, and/or incorrect image content, and/or loss of data. Problem 1- System keeps restarting Problem 2- AMC triple drive firmware – leading to movement problems Problem 3- C-Partition of Suite PC running out of free space Problem 4- System remains in continuous restart mode after the start-up Problem 5- Misalignment of Marker Tool Overlay Problem 6 - 1- Longitudinal Position Error – Applicable only to Azurion systems with Poly-G3 frontal stand. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 23/2/2026 |
