Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:35776
Brand Name:Azurion
Model:722068 Azurion 7 B20, 722079 Azurion 7 M20, 722228 Azurion 5 M20
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Brand Name:Angiographic X-Ray
Model:Philips Azurion R2.x or R3.x systems.
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:The manufacturer has identified that the firewall router might not be installed in specific Azurion systems. The firewall router separates the internal Azurion network from the hospital network. If this router is not installed, there could be interference between the Azurion and the hospital network. When this occurs, the Azurion will initiate an automatic restart of the positioning software, during which all motorized movements will be disabled and the message The geometry is restarting will be displayed on the screen. The restart will take approximately 90 seconds to complete, after which motorized movements will be fully available. X-ray imaging is not impacted by this issue and remains available during the positioning software restart.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:11/9/2025
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