Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 35667 |
| Brand Name: | Ingenia, Achieva Series |
| Model: | |
| Affected: | Ingenia 1.5T 781341 Ingenia 3.0T 781342 Ingenia Ambition S 781359 782108 Ingenia Elition S 781357 782106 Ingenia Elition X 781358 782153 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Brand Name: | PMS Nederland MR Systems |
| Model: | Philips MR Systems |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | The manufacturer has identified an issue where component failures in the Gradient Coil of the affected MR systems listed in Section 3 may act as a heat source with a potential to produce smoke and/or fire. If a component failure occurs, the user may observe the following: Repeated scan abort error messages due to gradient amplifier fault detection, described in Section 4. Unusual noise from the system in the examination or technical room Burning smell Smoke and/or fire |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 18/8/2025 |
