Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 35627 |
| Brand Name: | DxC 500i Clinical Analyzer |
| Model: | DxC 500 AU Module w/ISE, DxC 500i and DxC 500 AU Module, DxC 500i |
| Affected: | Software - SW 1.3.3 and 1.3.4 |
| Software version: | |
| Recalling Organisation: | Beckman Coulter NZ Ltd Suite 2, Level 4 30 St Benedicts Street Newton AUCKLAND |
| Contact Information: | 0800 446 109 |
| Manufacturer: | Beckman Coulter Inc |
| Issue: | The manufacturer has determined that on the DxC 500i Clinical Analyzer, when ordering a Clinical Chemistry (CC) combination test simultaneously with an Immunoassay (IA) test, if the IA test is processed between the Clinical Chemistry constituent tests, the sample status of the Clinical Chemistry test will remain In Progress with no error events. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 7/8/2025 |
