Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 34930 |
| Brand Name: | DxC 500i Clinical Analyzer |
| Model: | DxC 500 AU Module w/ISE, DxC 500i and DxC 500 AU Module, DxC 500i without ISE |
| Affected: | Software - SW 1.3.0 and 1.3.2 |
| Software version: | |
| Recalling Organisation: | Beckman Coulter NZ Ltd Suite 2, Level 4 30 St Benedicts Street Newton AUCKLAND |
| Contact Information: | 0800 446 109 |
| Manufacturer: | Beckman Coulter Inc |
| Issue: | The manufacturer has determined that the DxC 500i Clinical Analyzer may unexpectedly transition to a stopped state as a result of specific loading workflows potentially causing a delay in reporting of results. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 31/3/2025 |
