Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:34910
Brand Name:Atellica CH Revised C-Reactive Protein (RCRP)
Model:
Affected:All lots
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:The manufacturer has confirmed that incorrect software flagging may occur for the Atellica CH RCRP assay that may potentially lead to an erroneous result. The probability of occurrence for an erroneous result in the absence of a flag is less than 0.1%. The probability of occurrence for an erroneous result with an error flag is 1% or less. This issue can present with serum or plasma and with all Atellica CH RCRP reagent lots.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:26/3/2025
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