Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 34834 |
| Brand Name: | DxC 500i Clinical Analyzer |
| Model: | Access 2 Module, DxC 500i - SW v1.3.0 and 1.3.2 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Beckman Coulter NZ Ltd Suite 2, Level 4 30 St Benedicts Street Newton AUCKLAND |
| Contact Information: | 0800 446 109 |
| Manufacturer: | Beckman Coulter Inc |
| Issue: | The manufacturer has determined that during Installation of the DxC 500i Clinical Analyzer by the Service Engineer, if the analyzer was configured with regional settings, where the region uses commas as decimal identifiers, information within the APF (Assay Protocol File) will load decimal numerals as whole numbers (example 1.25 will load as 125). |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 13/3/2025 |
