Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 32175 |
| Brand Name: | Ingenia, Achieva Series |
| Model: | Philips Achieva 1.5T, Achieva 1.5T Conversion, Ingenia 1.5T CX, Intera 1.5T, Intera 1.5T Power/Pulsar, SmartPath to dStream for 1.5T |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | 16/08/2024: Update - As a reminder, the instructions within the original letter Section 4, Actions that should be taken by the customer/user to prevent risks for patients or users are still advised and valid. Please continue to follow these instructions until a correction is provided. The manufacturer has identified an issue where a specific component failure in the Gradient Coil of the affected 1.5T MR Systems may act as a heat source with a potential to produce smoke and/or fire. If the component failure occurs, the user may observe the following: Repeated scan abort error messages due to gradient amplifier fault detection, described in Section 4. Unusual noise from the system in the examination or technical room. Smoke and/or fire from within the system. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 16/8/2024 |
