Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:31716
Brand Name:Azurion MDR
Model:wired and wireless foot switch - Allura Xper, Allura Centron, Azurion and MultiDiagnost-Eleva systems. Multiple serial numbers
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Brand Name:MultiDiagnost-Eleva systems
Model:wired and wireless foot switch - Allura Xper, Allura Centron, Azurion and MultiDiagnost-Eleva systems. Multiple serial numbers
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Brand Name:Angiographic X-Ray
Model:wired and wireless foot switch - Allura Xper, Allura Centron, Azurion and MultiDiagnost-Eleva systems. Multiple serial numbers
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Brand Name:Allura Centron
Model:wired and wireless foot switch - Allura Xper, Allura Centron, Azurion and MultiDiagnost-Eleva systems. Multiple serial numbers
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips India Ltd
Issue:The manufacturer has updated the Product Correction letter dated 7-Aug-2023 (ref. 2023-IGT-BST-013) related to the Potential of the wired and wireless foot switch to become stuck in the active position resulting in unintended radiation of the Philips Allura Xper, Allura Centron, Azurion and MultiDiagnost-Eleva systems.
The updates were to include:
A link/QR code for a video demonstration of the cleaning process and the use of the protective bag.
A reminder to report to Philips any event related to a foot switch getting stuck resulting in unintended radiation of any amount.
Updates to the Instructions for Use (IFU) addendum to include instructions related to additional foot switch in the examination room and a recommended placement of the additional footswitch.
Recall action type:Correction
Recall action:Instructions for use to be updated
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:21/11/2023
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