Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 31330 |
| Brand Name: | Ingenia, Achieva Series |
| Model: | All MR System |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Brand Name: | PMS Nederland MR Systems (MDR) |
| Model: | All MR Systems |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | The manufacturer has identified an issue with certain MR room cage installations where the patient support (table) floor plate may have been incorrectly installed during construction of the MR suite. This may cause the table to become dislodged from the floor and potentially cause harm to the patient and/or operator. Note: The MR system will perform per its intended use. This issue is not related to a device malfunction. Update: The manufacturer is currently investigating a solution for identification of issue. In the meantime, the manufacturer is providing this Updated which contains recommendations for continued use of the systems. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 12/4/2024 |
