Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:30293
Brand Name:PMS Nederland MR Systems (MDR)
Model:Philips Ingenia Elition X, Ingenia Elition S and MR 7700
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Brand Name:Ingenia, Achieva Series
Model:Philips Ingenia Elition X, Ingenia Elition S and MR 7700
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:The manufacturer has identified an issue where a specific component failure in the Gradient Coil of where the Affected 3T MR Systems may act as a heat source, with a potential to produce smoke and/or fire. If the component failure occurs, the user may observe the following:
* Severe image quality issues (image artifacts caused by electrical disturbances)
* Smoke and/or fire.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:17/7/2023
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