Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:29300
Brand Name:Ingenia, Achieva Series
Model:Philips Ingenia Elition X, Ingenia Elition S
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:The Gradient Chain in the MR system produces the desired magnetic field in three-dimensional space required for creating images. Due to small mechanical imperfections, high resistance can occur in parts of this chain (for example, at the internal busbar terminals or connections), resulting in localized high currents. This high resistance may act as a heat source, which can lead to internal damage, causing downtime of the MR system.
The Ingenia Elition MR system is indicated for use as a diagnostic device that can produce cross-sectional images, spectroscopic images and/or spectra in any orientation of the internal structure of the head, body, or extremities.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:22/4/2022
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